For questions regarding the schedule of arriving and departing flights, please contact Helpdesk at the Heydar Aliyev International Airport, which operate around the clock, by calling: (+994 12) 497 27 27
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After collecting checked baggage, international passengers must proceed to customs control before entering the landside arrival area.
Customs Control Location
Customs control is located immediately after the baggage claim area on the first level of the terminals.
Passengers should follow terminal signage marked “Customs”.
Customs Clearance Procedure
Passengers are required to comply with the customs regulations of the Republic of Azerbaijan.
Customs officers may inspect baggage and personal belongings when required.
Mobile Phone Registration
Mobile phone registration is a customs-related procedure and may be required for certain passengers.
should be aware that SIM card access is granted only after registering the mobile device.
Registration Locations
Mobile phone registration desks are located:
Passengers are advised to complete phone registration before leaving the terminal, if applicable.
Prohibited and Restricted Goods
Certain goods are prohibited or restricted from being brought into the country.
Passengers are strongly advised to familiarize themselves with customs regulations in advance.
For the official and up-to-date list of prohibited and restricted goods, please refer to:
Advance awareness of customs requirements is recommended for a smooth and efficient entry into the country.
Important Information